Refund, Cancellation, and Subscription Policies
All Sideline Design subscription plans include a downloadable intellectual property assets
After purchase, no refunds
will be issued.
If any subscription plan is canceled or downgraded before the initial trial period has ended the full amount will still be owed for the month or year purchased.
Furthermore, Sideline Design does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring
and will automatically renew after the end of each paid subscription period unless cancelled the month or year prior to renewal date. This includes both month-to-month and annual plans. Similarly, it is your responsibility to evaluate Sideline Design
, including its features, limitations, and system requirements before selecting any Paid Plan. Sideline Design makes very clear all of our templates in The Library
page that users can view before purchase. Sideline Design will not issue refunds to customers
on the basis of customers not understanding the system requirements, or the presence of compatibility issues, including but not limited to, inadequate internet speed or consistency, or incompatible devices, operating systems, or browser software versions. System incompatibility based on system requirements should be seen or asked about before purchase of the product
By signing up for Sideline Design you give all rights and access to use logos for, but not limited to
, promotional pieces produced, advertising, and graphics usage.
Client (Sideline Design channel administrator) shall pay for all subscription fees, and hereby authorizes Sideline Design (and its payment processors) to debit Client’s bank account or charge Client’s credit card, as stated on Client’s channel subscription and billing page. Client agrees that all subscriptions are recurring and will renew automatically.
Client shall also be solely responsible for paying and remitting to the appropriate tax authorities all applicable taxes when requested (withholding tax, sales tax, services tax, value-added tax (VAT), goods and services tax (GST), etc.) or duties imposed by any government entity or collecting agency except those taxes based on Sideline Design's net income. In the event Client fails to satisfy its tax and/or duty obligations herein, Client shall reimburse Sideline Design upon demand for any taxes and/or duties paid on behalf of Client and shall defend, indemnify and hold Sideline Design harmless against any claim and/or liability (including penalties) resulting from Client’s failure to pay such taxes and/or duties.Cancellation Policy
Client (Sideline Design channel administrator) acknowledges that all subscription fees are charged automatically on a recurring basis until the Client cancels their channel subscription (both month-to-month and annual plans).
Client may cancel their subscription by logging into their Sideline Design Account
and going to the applicable channel or billing page, clicking settings and choosing the “Change” or "Cancel" options under subscription and billing
. Please keep in mind that you are solely responsible for properly canceling your account. You must email support before or on the payment due date.
However, you can also contact support
if you are having difficulty or need help. Refund Policy for Annual Plans
Sideline Design is committed to the success of our customers, but through experience we have found that users have varying requirements, capabilities, and limitations with regard to the types of devices and software they can use, the way their local network is configured, the speed of their internet connection, etc. With the unique setting of Sideline Design allowing unlimited downloads through the annual plan for users once a purchase of the annual plan has been made the account is non-refundable due to intellectual property access at full capacity.
These issues will certainly impact a customer’s ability to use Sideline Design as it is intended.
Accordingly, Sideline Design offers full help service by phone and email to answer any and all questions.
Sideline Design also offers a Month-to-Month Subscription Plan, which allows customers to upgrade, downgrade, and cancel at any time without penalty. We recommend this option for most customers, especially those that do not have full certainty or control over their technology environment.
Finally, Sideline Design offers an Annual Subscription Plan at a significant discount. We recommend this plan for customers who are certain that Sideline Design is compatible with their environment. It is your responsibility to evaluate The Library within Sideline Design
, including its features, limitations, and system requirements before selecting the Annual Plan.
If you are not certain that BigMarker is a fit for your use case and environment, then you should not choose the Annual Plan (Hall of Fame)
Sideline Design will not issue refunds to Annual Plan (Hall of Fame) customers on the basis of but not limited to customers not understanding the system requirements, or the presence of compatibility issues, including inadequate needs filled, internet speed or consistency, or incompatible devices, operating systems, or browser software versions.
If you choose the Annual Plan, you are entering into a one-year subscription contract that expires 12 months after you sign up and will automatically renew. You are responsible for paying for the entire subscription. If you decide to cancel before the term of your subscription is up you will still have access to its benefits until it expires..
Third Party Charges.
Client shall directly pay the fees and charges for all third party vendors whose services Client uses in connection with the Services (e.g., internet access providers, telephone carriers, Photoshop, etc.). In addition to any fees charged by Sideline Design, Sideline Design reserves the right to charge Client for any regulatory or governmental fees, contributions or other charges that are legally required or assessed.